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TRUBAND PRIVACY STATEMENT

Thank you for visiting Truband.com. Your privacy is important to us and we provide this privacy statement explaining our online information practices and the choices you can make about the way your information is collected and used on Truband.com. This privacy policy applies to the United States operations for the social networking and entertainment services that we offer through our web site located at www.truband.com, supported mobile devices, consumer electronics devices and other mechanisms, which we collectively call the Truband Services. We use the information we collect from you to personalize your experience in accordance with your preferences. We only sell, trade or rent your personal information to other parties in accordance with this Privacy Policy and your preferences.

The Information We Collect

Information You Provide To Us
To enable you to enjoy certain features of Truband.com, we may collect certain types of information, including personally identifiable information, during your interactions with the Truband Services. For example, we may collect information when you:


  • Register to use Truband.com;
  • Take the Truband Personality Survey (which we call the "Truband Q");
  • Enter information in your Profile Page, including your friends lists;
  • Post comments on other Truband users' pages or use other community and social networking features that are part of Truband.com;
  • Upload content to your Profile Page;
  • Participate in polls, contests, or other features of Truband.com; and
  • Sign up to receive email newsletters.

When you register, we ask you to provide your email address, birth year, gender, and zip code, as well as a password for your user account. You will also be required to complete the Truband Q, which is a 32 question personality survey. The Truband Q contains questions regarding your likes, dislikes and reactions to certain scenarios. If you choose to purchase merchandise, Virtual Currency or Virtual Goods on Truband.com, you will also be asked to provide your name, credit card information, address and zip code. When you contact us by email, we retain the emails that you send to us.


On Truband.com, you can order products and merchandise, purchase virtual currency and virtual goods, enter contests, vote in polls or otherwise express an opinion, or participate in one of our online forums or communities. In the course of these various offerings, we often seek to collect from you various forms of personal information. Examples of the types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.


Information Other People May Provide About You
You may also be able to submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you might submit the recipient/s name, address and telephone number. Examples of the types of personally identifiable information that may be collected about other people at these pages include: recipient/s name, address, e-mail address, and telephone number.


We may collect information about you from people who have stored information about you when they elect to use our social networking or community features, or when they enable connectivity with another website or application where they have stored such information. For instance, your friends may have stored information about you in places such as their friends lists, address books, or photos on our site and other sites with which Truband interacts.


We may also collect your email address when people you know share a station with you, but we will not add your name to any of our mailing lists as a result of this feature.


At certain parts of our site, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services or otherwise participate in the site/s activities and offerings.


Automatic Data Collection

Copyright Tracking: The Truband Service may incorporate software that is designed to protect the copyrights associated with the tracks you listen to and to ensure that artists and copyright owners receive applicable royalties. This software identifies and counts the songs you have accessed.


Service partners: When you access the Truband Services through a service partner, we may add select aspects of your registration information (such as your email address), so that we can recognize to which of our Partners or other sign-in pages to send to you when you log on to the Truband Services.


Tracking technology: We use what are commonly called "cookies," a small data string our server writes to your hard drive, and other tracking technology (such as Flash Persistent Storage) to help us manage and track your interaction with Truband Services. These technologies collect non-personally identifiable information to improve Truband Services to keep count of return visits to our site or our advertisers' or partners' sites, collect and report on aggregate statistical information, save your password and login information, and/or display advertising or content based on your interests. We may also capture other data such as search criteria and results, date, time, connection speed and IP addresses. Third parties whose products or services are accessible or advertised via the Truband Services may also use cookies, and we advise you to check their privacy policies for information about their cookies and other privacy practices.


We, our service providers, advertisers and partners may collect various types of non-personally identifiable information when you visit our site. A representative list of the types of non-personally identifiable information we may collect include: current Internet protocol address and type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using, (e.g., Microsoft Windows or Mac OS), the domain name of your Internet service provider (e.g., America Online, Earthlink), the web pages you have visited, the content you have accessed and the advertisements you have been shown and/or clicked on.


How We Use the Information We Collect


We use the information that we collect for the following purposes:


  • To customize and personalize the advertising and the content you see.
  • To enhance the experience in our site. We use tracking information to determine how well each page and service performs overall based on aggregate user demographics and traffic patterns to those pages and services. This helps us continue to build a better service for you.
  • To fulfill your requests for certain products and services, such as sending out electronic newsletters and enabling you to participate in and renew paid services, polls, contests, and message boards.
  • To send you information about topics, content and services that we think will be of interest to you based upon you Truband Q results, preferences and prior history of use of the Truband Services.
  • To alert you to Truband Services/ latest developments and features.
  • Ensuring better presentation of site content to match demographic interests
  • Customizing advertising on the site in accordance with your preferences
  • Improving the site
  • Fulfilling prizes
  • Improving content and feedback purposes
  • Combining with information from third party sources
  • Improving the design and content of our sites
  • Delivering more relevant marketing messages and advertisements and to enable us to personalize your Truband experience.

We also may use and share non-personally identifiable information. The use and disclosure of such information is not subject to any restrictions under this Privacy Policy. Additionally, we may de-identify personally identifiable information and share it in a de-identified or aggregated form with third parties, advertisers and/or business partners in order to analyze site usage, improve the Truband Services and your listener experience, or for other similar purposes.


We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, to offer you other products, programs or services that we believe may be of interest to you, to enforce the legal terms that govern your use of our sites, and/or for the purposes for which you provided the information.


We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.


We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them.


The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.


We may on occasion combine information we collect through our sites with information that we collect from other sources.


How the information we collect is shared:


We will make your personally identifiable information available to other companies, websites, applications or people in the circumstances listed below.


  • You provide information in the course of your use of the Truband Services by registering for Truband.com, taking the Truband Q, participating in community and social networking features such as forums, Profile Page, listener opinions and reviews, or other forms of public communication and interaction. In addition, we also make your profile page available to those registered users who know your email address and who specifically request your profile page.

  • Select to allow us to share information at the time that you register with us or provide us with the information, or through a subsequent affirmative election.

  • When we hire or partner with third parties to provide specialized services on our behalf, such as credit card processing, sweepstakes management and prize fulfillment, data processing, customer/support services and special products or services that we choose to make available to our registered users.

  • When you search for artists or listen to music via the Truband Services. Unless you make your Profile Private, information about the artists, songs, and stations you have created or listened to may be made publicly available.

  • When we jointly offer certain features or services with third parties, such as service partners that make features available through the Truband Services, business partners through whom we allow registered users to access Truband Services, advertisers, or marketing companies. When you use these features or services, you grant us permission to pass your Truband registration information back to that service partner. Their use of your information is subject to their applicable privacy policies.

  • When we work with a third party to provide personalization to the Truband Services through connectivity to another website or application. We may also share your information with a third party when we jointly offer a service or a feature with that third party, such as connectivity with other websites.

  • If you unsubscribe for a mailing that we send to you on behalf of a third party, we may share your removal instructions with the third party so that your email address may be added to that company/s list of people to whom they will not send emails directly.

  • In connection with a merger with another entity, or in the event of a transfer of all or some of our assets.


We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency/s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our sites and applicable laws or as otherwise required or permitted by law or consistent with legal requirements.


Our agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy statement by, for example, not using the information for any purpose other than to carry out the services they are performing for us.


Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy statement.


We may disclose personally identifiable information to third parties whose practices are not covered by this privacy statement (e.g., other marketers, retailers, participatory databases, and non-profit organizations) that want to market products or services to you. If we share personally identifiable information, we will provide you with an opportunity to opt out or block such uses either at the point of submission of your personally identifiable information or prior to any such disclosure.


If you have signed up to receive our e-mails and prefer not to receive marketing information from this site, follow the "unsubscribe" instructions provided on any marketing e-mail you receive from this site.


To provide visitors with additional or more relevant product and service opportunities, we may share non-personally identifiable information with third parties.


How your information may be shared with other users and the public

Unless you make your Profile Page private, information on that page is visible to other users and to the public. You may post favorite songs, bookmarks, or other biographical information on your Profile Page. When you are making the decision to be public or private, please keep in mind that as a result of our partnerships, some of the people who may be looking at your profile or your Truband activities may be your Truband friends, or your friends on other social networks.


How we protect your information

We have implemented commercially reasonable physical and electronic security measures to protect against the loss, misuse, and alteration of your personally identifiable information. Despite our best efforts, however, no security measures are perfect or impenetrable.


Consent to processing


Use of Truband outside of the United States is a violation of our Terms of Use. Nevertheless, if you use Truband outside of the United States, you fully understand and unambiguously consent to the transfer of such personal information to, and the collection and processing of such personal information in the United States and other countries or territories. The laws on holding personal information in the United States may vary and be less stringent than laws of your state or country.


Cookies & Web Beacons

To enhance your online experience, we use "cookies" or similar technologies. Cookies are text files placed in your computer/s browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a site with personally identifiable information, this information may be linked to the data stored in the cookie.


We use cookies to understand site and Internet usage and to improve or customize the content, offerings or advertisements on our sites. For example, we may use cookies to personalize your experience at our sites (e.g., to recognize you by name when you return to a site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising.


We, our third party service providers, advertisers or our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by or through the Truband Services. This also helps us, our service providers and partners provide more relevant advertising. For more information regarding third-party ad servers, see "Collection of Information by Third-Party Sites, Ad Servers, and Sponsors" below.


We, our third party service providers, advertiser or our partners may also use "web beacons" or clear .gifs, or similar technologies, which are small pieces of code placed on a web page, to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.


You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered on the Truband Services. Please consult the "Help" section of your browser for more information.


Collection of Information by Third-Party Sites, Ad Servers, and Sponsors

Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites/ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.


The Truband Services sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties/ use of this information. Truband.com will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.


We also use the services of reputable third parties to provide us with data collection, reporting and ad response measurement, as well as to assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit or set their own cookies. We, our third party service providers, advertisers and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement. For more information on how our sites may use third-party ad servers and your ability to opt-out of targeted advertising from such third party ad servers, please see the section below on "Third Party Ad Servers".


Third Party Ad Servers

We, our partners and/or our advertisers may use third parties to serve or present the ads that appear on our sites and to conduct research about the advertisements. Below is a representative list of such third parties and a link to their privacy policies. For more information, visit the sites listed below:


  • Atlas (www.atlassolutions.com)
  • Bluestreak (www.bluestreak.com)
  • DoubleClick (www.doubleclick.com)
  • Dynamic Logic/Safecount (www.safecount.net)
  • Eyeblaster (www.eyeblaster.com)
  • EyeWonder (www.eyewonder.com)
  • Unicast (www.unicast.com)

  • The NAI (Network Advertising Initiative) is a cooperative group of ad serving providers. The NAI has developed a set of privacy principles to which its members adhere. The NAI is committed to provide consumers with clear explanations of Internet advertising practices and how they affect you and the Internet generally. For more information about the NAI, third party ad servers generally, and the opt-out opportunities available through the NAI, visit http://www.networkadvertising.org/index.asp


    How You can Access or Correct Information

    Access to personally identifiable information that is collected from our sites may be accessible for a limited period of time from the point of collection. For example, if you created a password-protected account within our site, you can access that account to review the information you provided.


    You may also send an e-mail or letter to the following e-mail or address requesting access to or correction of your personally identifiable information. For verification purposes please include your first name, last name, e-mail address and the password you use for such service.s


    E-mail Administration
    Truband, Inc.
    Attention: Privacy
    P.O. Box 30756
    Bethesda, MD 20895
    email: info@truband.com


    How to Contact Us

    If you have any questions or concerns about the online privacy statement for this site or its implementation you may contact us at privacy@truband.com.


    Updates & Effective Date


    From time to time, we may update this privacy statement. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.


    The Privacy Statement posted on this site was updated on September 20, 2010.


What Do You Think?
We hope you're enjoying the site, and your comments can help us make it even better. Tell us what you like (or don't like) about your Truband experience. Suggest ways that we can improve the site. With your help, we'll make Truband even better for you.